Fireflies.ai Review | Best AI Meeting Assistant

Do you want to avoid manually taking notes during meetings and needing help to keep up with the discussion? Look no further than Fireflies.ai, the ai assistant that offers real-time transcription services and workflow automation. 

In this review, we will look into the features and benefits of Fireflies.ai and assess whether it’s the right tool for you. 

With Fireflies.ai, you can say goodbye to the hassle of note-taking and instead focus on actively participating in your meetings. So let’s dive in and see how Fireflies.ai can revolutionize your meeting experience.

What is Firefiles.ai?

Fireflies.ai is a platform used for conversation intelligence that provides businesses and individuals with valuable insights into their recorded meetings and interviews. It is an intelligent assistant that helps users take notes, manage action items, and analyze conversations.

Fireflies.ai records meetings and transcribes them into searchable, shareable notes that include a discussion summary, keywords, and action items. The platform is helpful for businesses that want to monitor and improve their communication and collaboration processes and for individuals who want to keep better records of their conversations in 2023.

Overall, Fireflies.ai offers a convenient and efficient solution for individuals and businesses that want to make the most of their conversations and improve their communication and collaboration processes.

What is Firefiles.ai used for?

It is a versatile tool that finds utility across various industries. Here are a few examples of its use cases in different domains:

1. Sales: It can help sales teams by automatically recording and transcribing important client online meetings, updating CRM with notes and action items, and providing insights to help close deals more quickly.
2. Consulting: It can assist consultants in documenting decisions and commitments during client meetings, creating more accurate reports, and helping with project management by automating meeting notes, documentation, and follow-up actions.
3. Engineering: It can automate meeting notes, documentation, and follow-up actions, making it easier for engineers to keep track of essential details, share knowledge, and collaborate more effectively.
4. Management: Using fireflies.ai can help managers understand the reasoning behind decision-making in their organization by transcribing and analyzing important meetings, making it easier to identify patterns and areas for improvement.
5. Recruiting: It can streamline the candidate screening process, facilitate smooth communication and collaboration between recruiters and hiring managers, and help to document essential details such as interview feedback and candidate qualifications.
6. Education: It can automatically take lecture notes, highlight and mark essential parts of a lecture, and create a transcript for future reference, making it easier for students to review and retain critical information.
7. Marketing: It can help marketers identify competitors, analyze sentiment, and execute successful marketing initiatives by transcribing and analyzing customer feedback, social media conversations, and other relevant data.
8. Media & Podcasting: It can generate a transcript and subtitles for podcasts, audio, and video, making it easier for listeners to follow along and making the content more accessible to a broader audience.

Fireflies ai Pricing

Fireflies.ai offers flexible plans for teams of all sizes to supercharge their voice conversations. The plans include Free, Pro, Business, and Enterprise. Each plan has different features and Pricing, and the Pricing is based on a monthly or annual subscription.

The Free plan is suitable for individuals starting with Fireflies and is completely free forever. It includes limited transcription credits, 800 minutes of storage per seat, and critical features such as recording Zoom, GMeet, and MS Teams.

The Pro plan best suits individuals and small teams and costs $10 per monthly seat, billed annually. It includes unlimited transcription credits, 8,000 minutes of storage per seat, everything is Free, plus AI super summaries, download transcripts and recordings, global search, smart search filters, keywords, and topic tracking.

The Business plan is for managing fast-growing teams or businesses and costs $19 per seat per month billed annually. It includes unlimited transcription credits, storage, everything in Pro, video recording, conversation intelligence, team insights for admins, unlimited public and private channels, API access, unlimited integrations, priority support, and rate limits.

The Enterprise plan is for teams with 51 or more members and offers custom pricing, available only annually. 

Fireflies.ai also offers an add-on called AskFred, an AI-powered virtual assistant that can assist with writing emails, blogs, and much more related to your meetings. AskFred is available in the Free, Pro, and Business plans.

Overall, Fireflies.ai provides a range of plans to suit the needs of different teams, with Pricing based on the features and capabilities included in each plan. 

Fireflies.ai Key Features

Acquiring this tool for your business will increase productivity because of many unique features like;

I. Seamless Meeting Capture – It makes it seamless to capture voice conversations from anywhere you need it. Whether using video conferencing bots, audio files, using Chrome recorder, uploading files from storage, Zapier, or using an API, Fireflies has got you covered.

II. Highly Accurate Transcription Quality – It uses a highly accurate transcription system trained specifically for conversations and meetings across various industries and accents. Its English transcription system passes key accuracy benchmarks and has 90% accuracy for most types of meetings. Foreign language support for Spanish, French, Portuguese, and Italian, among others.

III. Powerful Search Capabilities, equipped with AI-powered search capabilities, enables you to explore themes and subjects beyond just keywords. This feature empowers you to look for action items, dates, times, metrics, questions, sentiment, and more. Additionally, you can effortlessly establish personalized topic trackers with just a single click. By leveraging Fireflies, you can automatically discover discussions around objections, Pricing, competitors, and more.

IV. New Ways to Share and Collaborate – It provides a new way to share and collaborate on your meeting transcripts. You can easily create soundbites and share snippets with teammates. You can turn important parts of calls into shareable Soundbite snippets that you can share straight from your Fireflies dashboard.

V. Integration with Your Workflows Fireflies.ai takes an integration-first approach to all the collaboration platforms. It can automatically integrate your meeting notes and transcripts into your existing workflow. Additionally, it provides advanced admin settings for teams to ensure everyone’s settings are consistent.

VI. Built with Security and Access Controls in Mind – it provides team admins and individual users the ability to control who can view and receive meeting recaps. It has advanced admin settings for teams to ensure everyone’s settings are consistent. Moreover, Fireflies.ai is built with security and access controls in mind to ensure that your data is safe and secure

How Does Fireflies.ai Work?

After signing up and logging in, users can see their upcoming meetings and select which ones they want Fireflies to join. Fireflies can join meetings across multiple video conferencing platforms like Zoom, Google Meet, Microsoft Teams, and Webex.

Five to ten minutes after a meeting, Fireflies will transcribe, summarize, analyze, and send a meeting recap to the user. The user can also customize the settings for the recap, such as sending it to everyone on the invite, only to participants from their company, or to themselves.

If a user did not invite Fireflies to the meeting or did not have the settings to join automatically, they can use the “Add to live meeting” function to invite Fireflies to the meeting. Users can also upload pre-existing audio files or recordings in mp3, mp4, m4a, or wave formats. 

For users who want to use Fireflies but do not want the bot to join their meetings, a Google Meet Chrome extension captures the audio directly from the browser.

During a meeting, Fireflies will request to join as an AI notetaker bot, and the user can allow or deny access. Fireflies will join the meeting as another participant and be muted. After the meeting, the user will receive a transcript of the conversation on the right-hand side of the email recap, which they can search through and listen to specific parts of the conversation.

Fireflies can also detect speakers for powerful platforms like Google Meet, Teams, and Zoom and separate the transcript by the speaker.

The email recap also includes a video recording of the meeting, an AI-generated summary, and the ability for the user to provide feedback or coaching by leaving comments and timestamps.

Users can also react to different parts of the call with emojis, bookmark parts, and create sound bites of valuable information to share with their teammates.

Do they support native integration or third-party API connectors?

When choosing the right software or tool for a business, one of the key considerations is whether it supports native integration or third-party API connectors.

Native integration means that the software is designed to work seamlessly with other tools and platforms from the same provider or vendor. At the same time, third-party API connectors allow the software to connect with a broader range of tools and platforms from different providers. 

Native integration can offer many benefits, such as

• Increased efficiency and ease of use, as there is no need to learn new systems or processes.
• It can also offer better security and reliability, as the tools are designed to work together seamlessly, reducing the risk of errors or conflicts.

However, native integration can be limiting. It may only work with a specific set of tools and platforms from the same provider and may need more flexibility to connect with other third-party tools the business may need. 

Third-party API connectors, on the other hand, offer greater flexibility and customization, allowing businesses to connect with a broader range of tools and platforms from different providers.

Fireflies.ai supports both native integrations and third-party API connectors.

Fireflies.ai offers integrations with popular tools such as Zoom, Google Meet, Microsoft Teams, Slack, Zapier, and Salesforce. Additionally, Fireflies.ai offers an API that allows users to send audio streams to Fireflies.ai for processing and transcription. 

Fireflies Pros and Cons

After using this tool and comparing its usability with other tools, here are the pros and cons of fireflies.ai;

Pros:

• AI-powered transcription and summarization: this platform can help users automatically transcribe and summarize their meetings, which can be a big time-saver for those who need to take detailed notes during meetings.
• Streamlined meeting management: It allows users to schedule and join meetings efficiently, and it can also integrate with other tools like Monday.com to streamline workflows and reduce manual effort.
• Versatility across industries: It can be helpful across various industries, including sales, consulting, engineering, management, recruiting, education, marketing, and media/podcasting.
• Good marketing and features: It has received positive reviews for its marketing, features, and support.

Cons:

• Inaccuracies in transcription: As with any AI-powered tool, there is a risk of inaccuracies in the transcriptions or ai summaries generated by Fireflies.ai, especially regarding accents or technical jargon.

Fireflies ai Alternative

Here are five alternatives to Fireflies.ai for conversation intelligence and meeting management:

1. Descript – is found to have some advanced features 
2. Chorus.ai – also has good features, but it’s more expensive 
3. Gong – It’s easy to set up, but it has a higher cost than Firefiles.ai
4. Avoma- it has better support, but it will cost you more as well
5. Outreach- it has fewer features, and it also costs more

Fireflies vs Otter: Which meeting assistant should you buy?

When choosing a meeting assistant, Fireflies.ai and Otter.ai are two of the top options in the market.

Fireflies.ai provides unique features such as real-time transcription of video and audio recordings and the ability to automate workflow by integrating with various platforms such as Zoom and Slack. Meanwhile, Otter.ai specializes in accurate transcription services and allows easy collaboration with team members by sharing transcribed notes.

Both Fireflies.ai and Otter.ai offer real-time transcription services, which make it easier for users to capture important information during meetings. However, Fireflies.ai has an advantage in workflow automation due to its integration capabilities with various platforms. On the other hand, Otter.ai is known for providing the most accurate transcriptions in the industry and offers visualizations of transcribed notes to make it easier for users to review long meeting notes quickly.

In conclusion, the decision between Fireflies.ai and Otter.ai ultimately depends on individual needs. If workflow automation and integration with existing platforms are a priority, then Fireflies.ai may be the better choice. However, Otter ai is likely the better option for those requiring highly accurate and detailed transcriptions.

Both tools offer excellent artificial intelligence tools that can help improve meeting productivity.

Conclusion

In conclusion, Fireflies.ai is an excellent AI meeting assistant that can help streamline your workflow and improve your productivity during meetings. With its real-time transcription capabilities, automated note-taking, and integration with various platforms, Fireflies.ai can provide significant value to individuals and teams alike.

The accuracy and efficiency of Fireflies.ai’s transcription service can save users time and allow for more focused and productive meetings.

If you’re looking for a reliable and innovative meeting assistant, Fireflies.ai is worth considering.

Fireflies AI Review FAQs

Fireflies is an AI-powered meeting assistant that can help you become more productive by automating your meeting management tasks. If you’re considering using this tool, you probably have some questions about its features, Pricing, and compatibility, so here are some FAQs that might help you make a decision:

Q: What does Fireflies do?

A: Fireflies can join your meetings and take notes, transcribe them, and create action items automatically. It can also remind you of upcoming meetings and capture your to-do list.

Q: What integrations do Fireflies support?

A: Fireflies can integrate with various tools, like Salesforce, Google Meet, Microsoft Teams, and Slack.

Q: How much does Fireflies cost?

A: Fireflies has several pricing plans for individual users, starting at $10/month. There is also a free plan that allows you to use some of Fireflies’ basic features.

Q: Is Fireflies.ai secure?

A: Fireflies.ai uses encryption algorithms to protect your data and comply with GDPR and CCPA regulations.

Q: Can Fireflies be used for non-English meetings?

A: Yes, Fireflies can recognize 30 languages and transcribe them accurately. Overall, Fireflies can be a valuable tool to help you save time and become more organized during meetings. If you want to try it out, you can sign up for a free trial to see if it fits your needs.